I booked trips at the last minute with Hangzhou Private Tour and found them to be very efficient and easy to deal with. We were lucky to have Nancy as our guide. The cars were always spotless and water was provided. Nancy is very knowledgeable and her English is excellent, which enabled us to converse on lots of different subjects.
Our trip began with the bullet train, which whisked us from Shanghai to Hangzhou. First stop was the Temple which was fascinating, then a delicious lunch overlooking a tea plantation. Nancy helped us order and she was spot on with the choices. Next stop was the stunning lake, throughout the tour Nancy not only told us about the history of the sights but also the myths, which made it all the more interesting. Last stop shopping for souvenirs.....delicious green tea.
I highly recommend this company and tour, but I especially recommend Nancy as a guide. Not only did she make the tours interesting, she made them fun as well, we felt as if we were being shown around by a friend.

Reviewed to: Ultimate Hangzhou Private Day Tour for Essence Highlights