You find a lower rate on another China-based website within 24 hours of booking with hangzhouprivatetour after the finnal payment. Customer must provide original print ad of the lower price, Copies will not be accepted.
Hangzhouprivatetour's Best Price Guarantee is available to any customer who makes a qualifying purchase through our web site. Qualifying purchase must include a minimum purchase of US$30 (or equivalent). Please note that show, concert, event tickets, train tickets are not covered by Hangzhouprivatetourl¡¯s Best Price Guarantee.
The Best Price Guarantee is available only for exact itinerary matches on China-based website, for example, specific carrier or provider (including class of service), hotel (including room type), ship and cabin category, rental car company and vehicle class, applicable refund policy, and the exact same dates and times of travel or service as booked through our website. For any stand-alone product booking (for example, a hotel room or an airline ticket), the comparison must be to the same product purchased stand-alone through another website (i.e., not part of a hotel + air travel package). Except as noted below, the Best Price Guarantee applies only to the cost of booked travel, as presented in the blueoceantravel.com, without including any taxes and fees. The Best Price Guarantee is not available for bookings on websites where the carrier, property, rental car company, itinerary or similar booking details are unknown until after purchase. You must meet all requirements imposed on the lower price (if any), including, without limitation, residency, regional and age-related requirements.
Upon arrival in your destination, if you find a lower retail price offered by Hangzhouprivatetour's contracted operator for the same tour or activity, offered on the same date and priced in US, we will refund the difference.
To submit a refund request, send an email to email@example.com with your name, Hangzhouprivatetour's Booking Number or Itinerary Reference Number and your home address, plus proof (receipt, price list, flyer, web address or web screen shot, etc.) of the lower price.
Hangzhouprivatetour reserves the right to verify details of the lower price where possible. All refund decisions will be made at the sole discretion of Hangzhouprivatetour.